Terms of service


Welcome to AcneLab

Welcome to AcneLab.

By accessing our website or purchasing products through our store, you agree to these Terms of Service.

Please read them carefully before using our website.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You will use our website only for lawful purposes.
  • The information you provide is accurate and complete.

Products

We carefully curate skincare products from trusted brands.

While we make every effort to ensure that product descriptions, images, and ingredient information are accurate, manufacturers may occasionally update packaging or formulations.

We recommend checking the product packaging before use.

Pricing

All prices are displayed in the selected currency.

Prices, discounts, and promotions may change without prior notice.

We reserve the right to correct pricing errors at any time.

Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to refuse or cancel any order if:

  • A product becomes unavailable.
  • Payment cannot be verified.
  • Pricing or technical errors occur.
  • Fraudulent activity is suspected.

If payment has already been collected, any canceled order will be fully refunded.

Shipping

Shipping times shown on our website are estimates only.

Actual delivery times may vary due to customs, weather conditions, carrier delays, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete details.

Returns & Refunds

Returns and refunds are handled according to our Refund Policy.

Please review that policy before making a purchase.

Intellectual Property

All content on AcneLab, including:

  • logos
  • graphics
  • website design
  • text
  • product guides
  • educational content

is the property of AcneLab or its respective owners and may not be copied, reproduced, or distributed without written permission.

Disclaimer

The information provided on AcneLab is for educational and informational purposes only.

Our content is not intended to diagnose, treat, cure, or prevent any medical condition.

Always consult a qualified healthcare professional regarding medical concerns.

Individual skincare results may vary.

Limitation of Liability

To the maximum extent permitted by law, AcneLab shall not be liable for:

  • indirect damages
  • incidental damages
  • loss of profits
  • delays caused by shipping carriers
  • delays caused by customs authorities
  • events beyond our reasonable control

Our total liability shall not exceed the amount paid for the purchased product.

Privacy

Your personal information is processed in accordance with our Privacy Policy.

Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately after publication on this website.

Contact Us

If you have any questions regarding these Terms of Service, please contact us through our Contact page.

Our support team will be happy to assist you.